It's not a job, it's a calling!
Team members of Castle Keep Inc. recognize that serving seniors is a privilege. It is important to note that the team members of Castle Keep Retirement Inc. may be the clients only social connection. We strive to make each day a better one for each of the seniors we serve, which in turn makes each work day a gift.
At the end of the day, our hearts are full knowing that we made a difference in a seniors life, however small. It's what keeps us coming back!
So stay at home and Keep your Castle!
Graham Bashford, Owner and Operator of Castle Keep Retirement Inc. is currently writing a six part series "Aging in Kawartha Lakes" for a local publication; The Lindsay Advocate.
Check out his latest column; "PSW; Stories from the Heart" here:http://lindsayadvocate.ca/psw-stories-from-the-heart/
Last months "Being a PSW is One of the toughest Jobs in the Caring Professions" is currently trending at 243,000 views! You can check it out here:
Stay tuned for the next installment of "Aging in the Kawartha Lakes". Coming Soon!
What makes Castle Keep services unique you ask? We listen and accommodate to what a client may want. Is it safe for 80 year olds to enjoy a glass of wine or other alcoholic beverages before a meal? Well it can increase chances of fatigue or a fall, but ask yourself what is safe? Safety can be provided in a nursing home, but would you compromise “safety” for quality of life? Our role at Castle Keep is to encourage (within reason) clients to manage risk with quality of life. So what do you think of having that glass of wine now? What does your personal retirement look like. Do you love pets, entertaining, cooking, gardening, going for a walk? All of this makes us who we are, and we want to know. We go so far as to connect our team with clients who we think will be a good “fit”. If a team member doesn’t know how to cork a bottle of wine and serve a glass, then they won’t be asked to help with Kate. Now that’s customized service!
“Wow, you have such a special company, comprised of so many special people, congratulations to you all for the difference you make every single day of the year, in the lives of so many people. You can all be proud - job well done. From our family, to yours, thank you, thank you, thank you, for allowing my Dad to be able to stay in his Castle for many more years than otherwise would have been possible. I truly believe that if not for your services my Dad would not be with us today. If he had been in a home, before his time, I believe he would have lost hope. While his time might be now, it is because he is ready, not because he had to be warehoused somewhere because no services were available. Sadly time waits for no one and the next phase appears to be upon us. Please know that you won't be forgotten and keep doing the special job, that special people like you do.” -Steve B. Buffalo, NY
“I cannot thank you enough for the amazing experience I had with our organization and your staff. Each staff I met were outstanding individuals. They not only supported the client, they also supported me during a difficult time. Please share my gratitude with your staff! Graham, you have developed and amazing organization with the staff and services you provide. I will be sharing my exceptional experience with many! Keep up the great work!!" -Karen C. Lindsay, On
“When my mother fell and was taken to the hospital it started a chain of events that needed to be dealt with so she could safely return to her home. Being in her own home is my mother's wish and as a family we are supportive of her decision. The problem of living and working three hours away prevents being on hand to help. This is where Castle Keep literally came to the rescue. Within hours of my first contact with Castle Keep an assessment had been done and the Castle Keep team were providing care within 24 hours. It was remarkable how efficiently and effectively the team rolled out additional care for my mother. The relief from worry provided to families at a critical time is invaluable. Castle Keep is a team of professionals working in different roles within a complex ever changing situation called 'life'. It is with much gratitude that I say thank you to each member of the team who was involved in the care of my mother. We are indeed lucky to have this excellent organization operating In Lindsay!” -Christine O. Kingston, On
“My family and I want to thank you and Joanne for all the care you provided my Dad of the last few years. It has been very reassuring to know that you and Joanne were there for our Dad and we appreciate all the care and attention you provided. Thank you to Castle Keep and to Joanne.” -Jane, Kathleen and Janet W. Lindsay, On
“Thank you to you and your team of volunteers for providing a superb event for the seniors of our great town!! Please accept our sincere appreciation for your continued support. You make it possible for us to provide support to individuals and their families travelling the dementia journey. Many Thanks” -Carolyn H. Lindsay, On
“Just wanted to say how much I appreciate you and your staff for the great job you are doing. I couldn't do it without you. I think I would go in the POOR HOUSE just to have your help. Thanks so much!" -Carol L. Lindsay, On
“Things have moved so fast our heads are spinning. I would be remiss if I didn’t say how amazing Castle Keep has been for Mom and Dad. You will be held in very high regard by our family and we are forever grateful. A very special thank you to Kim. She is an amazing caregiver and developed a very special relationship with Mom.” -Margaret T Lindsay, On
“Thank you so much for everything! “ -Sylvia M. Bobcaygeon, On
“Thank you so much for all that you do each and every day! The kindness and loving care provided to my Momma will never be forgotten.” -Heather M. Woodville, On
“Just wanted to say how much I appreciate your staff for the great job you are doing. I couldn’t do it without you.” -Carol L. Kawartha Lakes, On